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Packaging & Delivery


Please click below for information on our delivery times and charges.  We do not aim to make profit from these charges. 

Orders are sent out as soon as possible and normall arrive within 5 - 7 working days.  You will be informed if, for any reason, there is a delay with your order. This is extremely rare.   Please see below for further information.

Please call us on 078 666 93706 or send email us by clicking HERE if you have specific requirements or any queries.

 

CHRISTMAS DELIVERY TIMES

 

All orders placed after Monday 14th December will be sent out 24hr delivery, at no extra charge, to ensure your parcels arrive on time.
The latest day to place an order in time for Christmas is Tuesday 22nd December. These orders will be delivered on Christmas Eve.

Wishing you a very HAPPY CHRISTMAS from all of us at Celia Lindsell.com

Our offices will be closed from 24th December to 8th January. Any orders placed during this period will be dispatched on 9th January.

 

 

 

Complimentary Gift Wrapping Service
Celia Lindsell offers a free gift wrapping service. This includes being able to write a personal message. You will find this option on the checkout page when shopping.
Your gift will be carefully wrapped in silver paper, tied with a fuchsia ribbon bow and finished off with a delicate pink rose. Please see photo to the right.

 

Delivery Times

For UK orders standard delivery times are between 5 - 7 working days. We will notify you immediately if, for any reason, there is a delay with your order.

 

If you would like a 24hr delivery service or you have a special date that you would like your purchase please call us on 078 666 93706 to place your order.  The charge for 24hr delivery service starts at £9.95.

 

For European and Worldwiide orders please allow a minimum of 14 days for delivery.


All orders are sent by courrier service from the UK

 

Delivery Charges

Below are our competitive prices for UK and Worldwide Delivery.

 

UNITED KINGDOM

Orders under £17 - £2.95 per delivery address

Orders over £17 - £4.95 per delivery address

 

EUROPE

Orders under £17 - £6.95 per delivery address

Orders over £17 - £9.50 per delivery address

 

REST OF THE WORLD

Orders under £17 - £17.00 per delivery address

Orders over £17 - £28.00 per delivery address

 

Courier/Guaranteed Next Day - Please contact us to arrange Tel 078 666 93706

 

Exceptions
Due to the weight of the Lavender Filled Doorstops and Lavender Honey deliveries that include these have additional postal charges.  Please proceed to the checkout where your postage charges will be displayed. The greater the number of these items the cheaper the postage charges become.

It is a policy at Celia Lindsell to make our delivery charges as fair and competitive as possible.  We do not seek to profit from delivery charges.


Celia Lindsell classes Saturday, Sunday and all Bank Holidays as non working days.

 

Overseas Delivery

Please click on delivery charges above to see our competitive overseas delivery rates

 

Returns and Cancellations

We try at all times to please our customers. If you are not satisfied with a product, please notify us within 7 days and return the goods to: Celia Lindsell, Muston Manor, Piddlehinton, Dorset, DT2 7SY.
 
Items will be refunded or exchanged providing that you do not use the item; it is in the same condition as when you first bought it; and, you have taken reasonable care to ensure that any item is returned to us safely and not damaged in transit. Unfortunately, post and package costs are non refundable. When returning items we recommend that you obtain a free receipt of postage from the Post Office as proof of postage, as we are unable to accept responsibility for parcels lost in transit.

 

Please check carefully before returning any item.

 

Cancellations


We may cancel an order at any time before delivery.

 

 

 

 

Free giftwrapping on all items in silver paper finished with a silk satin bow.